RELEVANT INFORMATION

It is a necessary requirement for the acquisition of the products offered on this site that you read and accept the following Terms and Conditions set out below. The use of our services, as well as the purchase of our products, shall imply that you have read and accepted the Terms and Conditions of Use in this document. All products offered by our website may be created, charged, sent or presented by a third-party website and, in that case, they would be subject to their own Terms and Conditions. In some cases, in order to acquire a product, the user will be required to register, providing accurate personal data and defining a password.

The user may choose and change the password for access to the administration of their account at any time, should they have registered and should it be necessary for the purchase of any of our products. simplessolution.com accepts no responsibility in the event that you disclose that password to third parties.

All purchases and transactions carried out through this website are subject to a confirmation and verification process, which may include verification of stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases, verification by email may be required.

The prices of the products offered in this Online Store are valid only for purchases made on this website.

LICENCE

SIMPLES SOLUTIONS LLC, through its website, grants a licence for users to use the products sold on this website in accordance with the Terms and Conditions described in this document.

UNAUTHORISED USE

Where applicable (for the sale of software, templates, or other design and programming products) you may not place one of our products, whether modified or unmodified, on a CD, website or any other medium and offer it for redistribution or resale of any kind.

OWNERSHIP

You may not claim intellectual or exclusive ownership of any of our products, whether modified or unmodified. All products are the property of the content providers. Unless otherwise specified, our products are provided without warranty of any kind, express or implied. In no event shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising from the use of, or the inability to use, our products.

REFUND AND WARRANTY POLICY

In the case of products that are irrevocable non-tangible goods, we do not issue refunds once the product has been sent; it is your responsibility to understand this before purchasing. We ask that you read carefully before buying. We make exceptions to this rule only where the description does not match the product. There are some products that may carry a warranty and the possibility of a refund, but this will be specified when purchasing the product. In such cases the warranty will cover only factory faults and will take effect only where the product has been used correctly. The warranty does not cover breakdowns or damage caused by improper use. The warranty terms relate to manufacturing and operating faults under normal product conditions, and these terms will take effect only if the equipment has been used correctly. This includes:

• In accordance with the technical specifications indicated for each product.
• Under environmental conditions consistent with the specifications indicated by the manufacturer.
• In the specific use for the function for which it was designed at the factory.
• Under electrical operating conditions consistent with the specifications and tolerances indicated.

ANTI-FRAUD CHECK

The customer’s purchase may be postponed for an anti-fraud check. It may also be suspended for a longer period for a more rigorous investigation, in order to prevent fraudulent transactions.

PRIVACY

simplessolution.com guarantees that the personal information you send has the necessary security. The data entered by the user, or where validation of orders is required, will not be disclosed to third parties, unless it must be disclosed in compliance with a court order or legal requirements.

Subscription to advertising email newsletters is voluntary and may be selected when creating your account.

SIMPLES SOLUTIONS LLC reserves the right to change or modify these terms without prior notice.

WHATSAPP COMMUNICATION SERVICES

Simples Solutions LLC operates a gateway that connects our clients’ WhatsApp Business calls and messages with their contact centres. The client is responsible for obtaining the consent of their end users and for complying with WhatsApp Business policies. Messages are sent solely in response to prior contact from the user; bulk sending and unsolicited marketing are not permitted. The service is provided subject to the availability of the WhatsApp platform, which is beyond our control.

GOVERNING LAW AND JURISDICTION

These terms are governed by and construed in accordance with the laws of the State of Florida, United States of America. For any dispute arising from these terms, the parties submit to the jurisdiction of the competent state and federal courts of Miami-Dade County, Florida.

Last updated: August 11, 2026